FAQ
Built for the way creator payments actually work.
Upload one contract, choose what you want today, and let Crelay handle verification, invoicing, and collection.
What do I upload?+
Only the contract for work you have already completed. It can be a PDF, DOCX, JPG, or PNG and must be 10 MB or smaller. You do not need to create or upload an invoice.
What work is eligible?+
The creator work must be complete and covered by a verifiable contract with an agency or brand. Crelay confirms eligibility during contract review.
Do I need my agency to use Crelay?+
You can analyze documents before creating an account. Applications require a partnered agency. If your agency is not yet partnered, you can join its waitlist.
What does Crelay verify?+
Crelay checks the contract, completed work, amount owed, responsible agency or brand, and payment terms. The initial AI review is an estimate, not approval.
Who creates the invoice?+
Crelay invoices the responsible agency or brand after contract verification. The creator does not need to prepare an invoice or chase collection.
How much can I request?+
After your contract is reviewed, Crelay shows the early-pay amount available to you. You choose any positive amount up to that limit.
What does it cost?+
Crelay shows the estimated fee before you submit. Your history, Crelay score, and expected payment timing can affect pricing.
What is my Crelay account?+
It is the receiving account created during onboarding for agency and brand payments tied to your Crelay requests. When payment arrives, Crelay recovers the early payment and fee and sends you any remaining balance.
Is every request approved?+
No. Every request requires contract verification. An estimate is not approval or a promise of funding.
How is my information protected?+
Guest files are processed for analysis and are not retained as documents. Structured guest results are short-lived. Documents are stored only after account consent, using private storage and access controls.
How does my score improve?+
Good payment history, reliable campaign behavior, and successful Crelay requests can improve your score, unlock more early pay, and lower your fee.
How is Crelay different from a personal loan?+
Crelay is designed around verified, completed creator work and the related receivable, not speculative future earnings or a public consumer credit product.
Finished the work?
Upload your contract to see a simple early-payment estimate. No invoice needed.